About Us

Why Link with Universal Connectivity?

Universal Connectivity is a premier Unified Communications as as Service (UCaaS) provider.  Offering enterprise-class Voice over Internet Protocol (VoIP) business phone systems as well as Contact Center applications.  Our unique approach since our founding in 1995 has enabled us to deliver leading technology solutions with our dedicated team of experts to ensure a best in class solution for your communication needs.


Key Differentiators

  • Why Universal Connectivity? It begins with our core belief, “Your needs dictate the solution”. Your needs may require things that cannot be accomplished with just one system.  If your experience has been like most others, our approach is the very opposite of what many telecommunications companies believe.  
  • How Universal Connectivity works: Coupled with our core values and strengths in strategic planning we become a team member with our clients. We help empower our clients to think differently about their telecommunications systems and networks.  What are the results after practicing this over the course of nearly 25 years?  Our clients are more efficient and productive

Core Values

  • Pragmatic Creativity – Our client’s needs dictate the solution.image
  • Human Touch – We are people who respond to the immediacy of your needs
  • Thoroughness – We listen and understand your business. Accurate documentation means accurate management.
  • Happiness – We love what we do and it shows

The Right People

Universal Connectivity was founded with the goal of providing telecommunication services with a human touch. We understand how important connectivity is to the success of your business and that the productivity of your business relies on a dependable provider; Universal Connectivity offers its personal pledge that ensures your success.

Focused on enhancing our clients' growth and competitiveness with forward-thinking, scalable communications systems.

james460           2019 EN

 James Smith - President & Chief Connector                            Ed Novak - VP Technical Operations

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