Hosted Video as a Service (HVaaS)

The HVaaS Video as a Service product is designed for small business or retail customers who do not have the space or the desire to have a video recording device at their location. The video is stored on servers that are located at an off-site secure data center. These servers are maintained by the Video Network Operations Center (VNOC) through the Remote Video Support Center services. The HVaaS product is a month-to-month service with no required contracts.   

HVaaS Remote Video Support Center Services 

·      HelpDesk online and phone technical support.

·      Video archive status monitoring.

·      Offline video notifications.

·      Software updates and upgrades.

·      Administrative training.

Who Should Consider the Hosted Video as a Service (HVaaS)?

• Clients who do not wish to maintain a video storage server or PC.
• Clients who do not have the space for a storage server or PC.
• Clients who do not have the personnel to maintain the hardware.
• Clients who do not wish to have a storage server or PC at their location.
• Multi-unit operators who wish to view the video from all of their locations from one login and have the video from all locations recorded at a central location.

Why Choose Hosted Video as a Service (HVaaS)?

• The client does not need to purchase a storage server or PC.
• No client side software is needed to connect to the Video Surveillance Center user interface.
• The client can access their live and recorded video from any PC that is connected to the Internet by logging onto the Video Surveillance Center user interface.
• The live and recorded video can be accessed anytime and anywhere from an Internet browser.
• All Video Surveillance Center software upgrades and feature updates are included in the HVaaS product fees.
• The HVaaS product fee includes online and phone-in technical support.

Secure Off-Site Hosted Facility

As a client your video is securely stored in a non-shared off-site data center storage facility with the following:

Network: Fully redundant enterprise-class routing equipment.

• Multiple redundant Tier-1 connectivity
• Network
• 99.99% up-time since network roll-out.
• Diverse fiber routes from facility
• Carrier Class Cisco routing equipment
• Network dedicated to managed data storage, no telecom services

Security: Protecting your stored video from any outside influences is taken very seriously.

• 24/7 monitoring of entrances to main building and data center
• Proximity cards allow admittance to only those authorized
• Locking cabinets
• Constant network monitoring for latencies and intrusion

Power: Providing uninterrupted power creates peace of mind.

• N1+ redundant. AC/DC delivered from Array UPS
• Conditioned power provides all video data servers with uninterruptible power supply
• Backup diesel generator
• Individual cabinet circuits
• State-of-the-art fire suppression system
• Unlimited upgradeability                  

HVaaS MSRP Fees